Skill Level

Beginner

Duration

40 minutes

Business Process Management

In this compact e-learning course, you’ll discover how BPM creates clarity and structure, explore key concepts such as process orientation and governance, and learn how to use methods and tools to analyze and improve processes.
Perfect for beginners, professionals and anyone who wants to understand how process management brings order and value to daily work.

By the end of this course, you'll have learned...

  • to identify and understand business processes

  • to explain the purpose and benefits of process management

  • to describe roles, responsibilities and structures within BPM

  • to recognize methods and tools used in process management

  • to understand the process lifecycle and its phases

What's inside this course...

  • Understand processes

    • Your introduction to BPM
    • What is a process?
    • Process vs. projekt
    • Why process management is important
    • Disciplines of process management
  • Design & manage processes

    • Building process management - overview
    • From the process life cycle to process modeling
    • Tools and notations (VACD, BPMN, SIPOC, Turtle)
  • Live & improve processes

    • BPM as connecting "nervous system"
    • Success factor: People & Change